Frequently Asked Questions
Yes — most Australian car insurance policies don't lock you in, and you can cancel and switch providers whenever you like. Check for any cancellation fee or unused premium refund policy with your current insurer, but switching itself carries no legal penalty.
Agreed value locks in a payout amount you and the insurer agree on when you buy the policy, guaranteed regardless of depreciation. Market value pays out whatever your car is deemed worth at the time of the claim, which is typically lower and can be a point of dispute after an accident. Agreed value usually costs a bit more but removes that uncertainty.
Yes — a valid Australian car insurance policy covers you nationwide, including CTP for at-fault injury claims, regardless of which state you're driving in at the time.
If the at-fault driver is identified and insured, their insurer (or CTP scheme for injuries) typically covers the costs, and your own no-claims history and excess generally aren't affected. If the at-fault driver is uninsured or unidentified, your own comprehensive policy (if you have one) usually still covers your vehicle.
No, it's not legally required once a car loan is paid off — only CTP is compulsory. Whether comprehensive is worth keeping depends on your car's actual value: for anything with meaningful resale value, most drivers find comprehensive still makes financial sense.
It shouldn't, in principle, since you weren't responsible — but in practice, some insurers do factor in any claim history when calculating renewal premiums. It's worth asking your insurer directly how they treat not-at-fault claims, and comparing quotes at renewal if your premium rises unexpectedly.
This page is for educational purposes and isn't personalised financial advice. Premiums, terms and eligibility vary by insurer, state and individual circumstances — always check the Product Disclosure Statement (PDS) before buying.